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• April 29, 2008 at 7:46 pm #2148011
  

  DVD/CD drive shows up as two separate drives

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  by ch473 · about 16 years, 11 months ago

  Hi all,
  I have an HP Pavilion notebook running XP Pro.

  I noticed something strange recently when I was having problems ripping CDs with atunes: Under My Computer, there are two CD/DVD drives: one called “DVD-RAM Drive (D:)” and one simply “DVD drive (F:)”, even though I have only one drive in my notebook.

  This seems to be causing a problem with this program I use for music called atunes; when it tried to rip a CD, it says it can’t find one. Anyone know why my drive shows up as two? and how to fix this? HP Support told me to uninstall both, and I did, but that didn’t change anything.

  Thanks,
  charliestl

  This conversation is currently closed to new comments.
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• • April 29, 2008 at 7:46 pm #2566644
    

    Clarifications

    by ch473 · about 16 years, 11 months ago

    In reply to DVD/CD drive shows up as two separate drives

    Clarifications

  • April 29, 2008 at 8:20 pm #2566635
    

    After you uninstalled did you

    by computercookie · about 16 years, 11 months ago

    In reply to DVD/CD drive shows up as two separate drives

    restart?

    I’ve normally found problems like this when people have tried to mount their USB Flash Drive.

    • April 29, 2008 at 8:25 pm #2566631
      

      yes

      by ch473 · about 16 years, 11 months ago

      In reply to After you uninstalled did you

      yes, i restarted, nothing changed. i also followed the HP’s chat person’s advice and deleted my Upper and Lower registry filters, which didn’t help, and I’m trying to revert that.

      • April 29, 2008 at 8:32 pm #2566628
        

        How long ago did you notice

        by computercookie · about 16 years, 11 months ago

        In reply to yes

        this problem?

        What are the properties of the F: Drive, what is the E: Drive, what type of Flash Drive do you have?

      • April 29, 2008 at 9:13 pm #2566618
        

        I just noticed it now,

        by ch473 · about 16 years, 11 months ago

        In reply to How long ago did you notice

        but it could have been there a long time. My laptop came with XP Media Center but I wiped it and put on XP Pro. I don’t remember if it was doing this in Media Center or not.
        I currently have no flash drive plugged in, so I’m not sure why it skips E:, but I don’t know why that matters. The “DVD Drive F:” is never used; both CDs and DVDs show up as the DVD-RAM D: drive.

  • April 29, 2008 at 9:35 pm #2566615
    

    Have you installed

    by rob miners · about 16 years, 11 months ago

    In reply to DVD/CD drive shows up as two separate drives

    any bundled software for the DVD Drive.

    Alcohol, Daemon Tools, Fantom CD, Pinnacle and also Nero can install an Image Drive.

    Sometimes when you uninstall this type of software the image drive gets left behind. The Drives should be unmounted before uninstalling the software.

    If that is the case try reinstalling the software and unmount the drives before uninstalling again.

    If you have Pinnacle:
    Open up the Device Manager (right-click My Computer, select Properties, click the Hardware tab and then press the Device Manager button). Under the SCSI And RAID Controllers section, right-click VOB Drive and VOB Instantdrive Controller, and uninstall each of them. Now open up the Registry Editor (Start -> Run -> regedit) and search for ‘vobid?, deleting all the instances you can find. Note that not all of them can be removed. When you restart your computer you should only see the optical drives that are attached to your system.

    • April 29, 2008 at 10:37 pm #2566608
      

      I think I found something

      by ch473 · about 16 years, 11 months ago

      In reply to Have you installed

      I installed Daemon Tools a long time ago and made and image drive, which appears to be the F: that keeps showing up.

      The drive is called:
      TZ3662H XDW743J SCSI CDRom Device
      which I believe is an image drive. I’m trying to get rid of it now…..

      • April 29, 2008 at 10:51 pm #2566604
        

        Got it

        by ch473 · about 16 years, 11 months ago

        In reply to I think I found something

        I was able to get rid of the F: drive. It turned out to be virtual drive I forgot about making. Thanks for your advice there.

        I still am unable to get atunes (atunes.org) to rip CDs, and I’m talking to the makers of that program to figure it out.

        Thanks guys!

      • April 29, 2008 at 11:13 pm #2566603
        

        Unless you’ve only downloaded

        by computercookie · about 16 years, 11 months ago

        In reply to Got it

        aTunes since 26/4 I’d uninstall and get aTunes 1.8.3 release.

        Might be better to reinstall it anyway.

      • April 29, 2008 at 11:45 pm #2566592
        

        I did

        by ch473 · about 16 years, 11 months ago

        In reply to Unless you’ve only downloaded

        update atunes (always do as soon as it comes out, it’s a great program!) and I just reinstalled it again to make sure, nothing’s changed. The drive won’t even spin, it just waits and times out and it says “No CD found”. Every other program on my computer has no problem finding CDs (media player, vlc, freerip, etc) but for some reason my computer does not like atunes.

      • April 30, 2008 at 6:06 pm #2566206
        

        Uninstall it

        by rob miners · about 16 years, 11 months ago

        In reply to I did

        and go back to the older version, it obviously has some bugs.

      • May 1, 2008 at 6:49 am #2566066
        

        it happened

        by ch473 · about 16 years, 11 months ago

        In reply to Uninstall it

        with older versions too.

      • April 29, 2008 at 11:31 pm #2566596
        

        No Probs :)

        by rob miners · about 16 years, 11 months ago

        In reply to Got it

        .

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