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Raid Drives on Toshiba Q25-AV513

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Laptop came with two 60GB drives, set up as independent drives (C: & D:), My master drive C: has about 17 GB of free space left. I purchased two 320 GB to replace the orginal drives. The second drive works ok, but after cloneing the master drive C: the new master drive will not boot to windows. Error code for fault in the drive creates a boot loop and nevers starts windows. Not cloned both drives work and can be swap as the second drive in the system. No one at Toshiba seems to know anything about Raid ,even with it in their computers. Microsoft is unable to help at the normal tech support ($59),but possible at expert support at $250-$500 level.
I have writen to other forms with the same anwser, no one knows.
Can anyone in this form help?

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Clarifications

In reply to Raid Drives on Toshiba Q25-AV513

Clarifications

Well if this is what you provided Toshiba Technical Support

In reply to Raid Drives on Toshiba Q25-AV513

I’m not surprised that they can not help you.

What type of RAID Array is this?

What even makes you think you have a RAID Array here as well?

What are you using as an OS?

How did you configure the RAID Array?

Oh and a Full Model Name & Number for the Toshiba would also help as I do not work for or with Toshiba and a quick search on Toshiba’s Web Site failed to revel any product with the Q25-AV513 Designation.

If you cloned the Primary Drive to the System with 1 Drive in it this would produce a system with 2 Separate Drives not any form of RAID Array. So if you have setup a Hardware RAID in BIOS it’s not going to work.

I’m not at all sure of what has been done here so if you care to post back with more details we’ll try to help you.

Col

This is THEIR raid utility/system

In reply to Well if this is what you provided Toshiba Technical Support

Array Information from Toshiba Raid Console
array no. Logic Drive 0
Status OPTIMAL
RAID Level Raid-0
not mirror (RAID-1) or stripped
Hard drive information
status online (assigned)
Capacity(GB) 60
Model no. fujitsu mht2060bh
s.m.a.r.t. state normal

Array no. Logic Drive 1
Status OPTIMAL
RAID Level JBOD (Not Raid)
Hard drive information
status online (assigned)
Capacity(GB) 320
Model no. WDCwd3200bevt-22zct0
s.m.a.r.t. state normal
(orignal was a 60GB drive matching drive one)

the os is windows xp sp3
sorry the number is G25-AV513
following are the spec. for this laptop
Qosmio G25 Series Revision 1.02 25-Apr-05 DMD Source: CB V1.10 / Qosmio G25 SPD V1.00 Qosmio?
Model Name Description Part Number UPC Code
Qosmio G25-AV513 Intel ? Pentium? M processor 760, 1024MB (2x512MB) DDR SDRAM, 120GB HDD
[60GB HDD (5400RPM) + 60GB HDD (5400RPM)], 17? WXGA+, DVD SuperMulti
Double Layer, 802.11a/b/g, 128MB NVIDIA ? DDR SDRAM VRAM, Bluetooth?
Version 2.0, Microsoft? Windows? XP Media Center Edition 2005, TV Tuner,
TOSHIBA QosmioPlayer
PQG20U-10K00E 032017339248
System Characteristics1
Operating System
? Microsoft? Windows? XP Media Center Edition 2005
? TOSHIBA? QosmioPlayer for quick access to CD, DVD and TV
Playback
CPU2
Intel? Centrino? Mobile Technology featuring
? Intel Pentium? M processor 760 [2.00GHz, 2MB L2 cache,
533MHz FSB]
? Mobile Intel 915PM Express Chipset
? Intel PRO/Wireless LAN 2915ABG Mini (802.11a/b/g)3
Memory4
? 1024MB (2x512MB) DDR2 SDRAM, expandable to 2048MB
(both memory slots may be occupied at the time of purchase)
o Dual channel supported (requires two memory
modules)
? 2 memory slots (both memory slots may be occupied at the time
of purchase); 2 user upgradeable SODIMM slots.
Mass Storage
? 120GB using two Serial ATA (SATA) Hard Disk Drives5
o Primary+Secondary – 60GB HDD (5400RPM) +
60GB HDD (5400RPM)6
�� RAID 0 (Striping) and RAID 1 (Mirroring)
supported by TOSHIBA RAID Software*
? HDD Interface ? Serial ATA
? Optical Disk Drive(s) ? Slot Loading
o Fixed DVD SuperMulti Double Layer drive
o Maximum Speed
�� CD-ROM(24x:read), CD-R(24x:write), CDRW(
10x:write), DVD-ROM(8x:read), DVDR(
8x:write), DVD-RW(4x:write),
DVD+R(8x:write), DVD+R [Double Layer]
(2.4x:write), DVD+RW(4x:write), DVDRAM(
5x:write)
o Compatibility
�� CD-ROM(read), CD-R(read/write), CDRW(
read/write), DVD-ROM(read), DVDR(
read/write), DVD-RW(read/write),
DVD+R(read/write), DVD+R(Double
Layer)(read/write), DVD+RW(read/write),
DVD-RAM(read/write)
o ODD Interface ? Enhanced IDE
TV Tuner
? TOSHIBA TV Tuner
o Region/Standard ? US/NTSC
o Video-in ? RF, AV-IN (Composite/S-Video/Line-IN)
? Parental Control and Closed Caption ? Yes
? TV Tuner Enhancements: 3D Y/C separator, Digital Noise
Reduction, 10bit AD convert, Digital Noise reduction, Time base
corrector, Resolution (720×480)
o
Display7
? TOSHIBA Ultimate TruBrite? 17.0? diagonal WXGA+ TFT
display
o Resolution ? 1440 x 900 internal LCD
o Brightness Level8 ? (Cd/m2)
�� When Plugged into AC ? Up to 500 Cd/m2
�� When in Battery mode ? Up to 220 Cd/m2
o Contrast ? 500:1
o Viewing angle
�� Horizontal ? 130 degrees
�� Vertical ? 110 degrees
? Brightness Control ? FN+F6/ F7, AV Button, TOSHIBA Power
Saver
QosmioEngine
? In Windows OS: Digital sharpness, Black/White enhancer,
Digital over drive, Color adjustment
? When using Monitor in function: De-Interlacing, Edge
Enhancement, 3D Y/C separator, Digital Noise Reduction, 10bit
AD convert
? Picture Enhancement Utility
Graphics9
? NVIDIA? GeForce? 6 GO 6600 with 128MB DDR SDRAM
VRAM
o PCI Express x16 interface
? Internal LCD Support Resolution – 1440 x 900 WXGA+
Input Devices
? Keyboard
o 84 key US keyboard, 2.7mm key stroke, 6mm
keyboard height, 19.05mm key pitch
o Hot Key Functions (FN); please see electronic User?s
Guide for more information
o Windows Key Function
o Application Key Function
? Mouse:
o TouchPad? pointing device
o TouchPad Enable/Disable (FN+F9 or by help of
software)
? Others:
o AV Button, TV Button
o CD Control Buttons
�� Skip to Previous Track, Play, Stop, Skip to
Next Track
o Presentation Button
? Remote Control(s)
o Microsoft? Windows? Media Center Edition 2005
remote control ? external USB RC-6 IR Blaster
receiver
�� Power On/Shut Down, CD/DVD/Digital
Audio play control, Volume control, TV
button
Expandability
? 2 available expansion memory slots (both slots may be
occupied depending on your configuration at the time of
purchase)
? 1 PCMCIA PC Card slot ? supports 1 Type II PC Card slot
? Bridge Media Adapter (Secure Digital?, Memory Stick?,
Memory Stick PRO?, Multi Media Card, xD Picture Card
[shared slots])
Communications
? TOSHIBA Software Modem10 AMR – V.90/V.92 Data + Fax
(56K data, 14.4K fax) support
? Intel? PRO/100 VE Network Connection – 10/100 Base-TX
Ethernet
? Intel(R) PRO/Wireless LAN 2915ABG Mini PCI Adapter
? Bluetooth? version 2.0+EDR with TOSHIBA Bluetooth Stack
software
Ports and Slots
? RGB (monitor out port)
? 4 USB (v2.0) ports
? TV-Out (2 ports): S-Video out and Component out via Dconnector
port
? RJ11 modem port/RJ45 w/LED LAN port
? i.LINK? 1394
? S/P DIF (shared with headphone jack)
? Copyright 2005 Toshiba America Information Systems Inc. (“TAIS”). All Rights reserved.
TAIS shall not be liable for damages of any kind for use of this information, which is subject to change without notice.
Qosmio G25 Series Revision 1.02 25-Apr-05 DMD Source: CB V1.10 / Qosmio G25 SPD V1.00 Page 2 of 4
? AV-IN (2 ports): Composite/Monitor/Line-IN and S-Video IN
Physical Description
? Dimensions (WxDxH [front/back]): 15.98?x11.22?(11.52 with
hinge)x1.70? (without feet)/1.93? (with feet)
? Weight11: starting at 9.47 lbs. (without AC Adapter)
? Switch: Power, Wireless Communication
? LED Indicators: Power (common with Power/System Sleep
Status), DC-IN, Primary HDD access, Secondary HDD access,
Power Save mode (with ACPI-OS, common to Power), Caps
Lock, Arrow mode, Numeric mode, Main Battery Charging
Status, System Sleep/Suspend Status (common with
Power/System Sleep Status), Wireless Communication (for
Wireless LAN/BlueTooth), SD/xD (dedicated, Same SD/MS/xD
indicator), Power Button Illumination (dedicated, in Power
Button, 3 colors LED)
Sound
? Type of Sound Chip ? Software Sound
o Connected BUS – AC’97
? Type of Codec Chip ? AnalogDevices, Inc. AD1981B
? Compatibility ? AC’97 Rev2.2
? Support Audio Format ? 16bit stereo
? MaxSampling Rate ? 48kHz
? Full Duplex Support ? Yes
? # of Voices ? 32
? MIDI (play back) Support ? Yes
? DirectSound ? Yes(Supported by driver)
? Direct3DSound ? Yes(Supported by driver)
? DirectMusic ? Yes(Supported by driver)
? Ports
o External Microphone (monoaural), Headphone
(stereo), Line-in (shared with Monitor-IN), Dolby?
AC3 Digital out (S/P DIF), Sound Volume (by dial),
Built-in microphone (monoaural)
? Built-in harman/kardon? stereo speakers
? SRS? TruSurround XT? Technology with Virtual Surround with
Dialog Clarity (SRS? TruSurround XT? Technology features:
TruSurround, SRS Dialog Clarity FOCUS, & TruBass)
Power Supply
? 120W (15V x 8A) Auto sensing external AC Adapter, 100-240V /
50-60Hz frequency (Universal) input.
? Dimensions (WxDxH): 2.17? x 1.73? x 5.71?
? Weight12: starting at 1.43 lbs
Battery13
? Lithium Ion 6-Cell (4400mAh [8A output])
? Weight14: starting at 0.71 lbs
? Dimensions (WxDxH): 5.07? x 2.83? x 0.80?
? Recharge Time
o Main Batter Off/On ? approximately 3.0 hours
hrs/approximately 3.0 hours to 4.0 hours
? Up to 1.85 hours (when using in Windows? mode) (measured
by Mobilemark? 2002)15
Security
? Slot for cable lock, Memory (by one screw), Main Battery Pack
(sliding lock), Main HDD (by one screw)
? Password Security: User Power on Password, Supervisor
Password
? Hotkey locks: Keyboard, Screen Blank
? Software: Screen Saver
BIOS
? TSETUP, ACPI (Version 1.0b), VESA, DPMS, DDC, SM BIOS
(Version 2.3), PCI BIOS (Version 2.1), Boot Device (USB Floppy
[optional]), Primary HDD, ODD devices, Network (LAN)
Software
TOSHIBA Software and Utilities
? TOSHIBA QosmioPlayer
? TOSHIBA Bluetooth Stack for Microsoft? Windows?
? TOSHIBA ConfigFree?
? TOSHIBA Custom Utilities
? TOSHIBA Common Modules
? TOSHIBA Hotkey Utility for Display Devices
? TOSHIBA Zooming Utility
? TOSHIBA Power Saver
? TOSHIBA Utilities
? TOSHIBA Console
? TOSHIBA Controls
? TOSHIBA Wireless Hotkey
? TOSHIBA Touch Pad On/Off Utility
? TOSHIBA Touch and Launch
? TOSHIBA Display Device Change Utility
? TOSHIBA Picture Enhancement Utility
? TOSHIBA Speech System
? TOSHIBA PC Diagnostic Tool
? TOSHIBA CD/DVD Drive Acoustic Silencer
? Qosmio G25 Electronic User?s Guide
? *TOSHIBA RAID Software
Third-party Software16
? Microsoft? Bluetooth? Stack for Windows?
? Microsoft? Office? OneNote? 2003
? Microsoft? Works? Version 8.0
? Sun? Java? 2 Runtime Environment
? Adobe? Acrobat? Reader version 5.0
? Software Decoder: InterVideo? (WinDVD? 5)
? InterVideo? WinDVD? Creator 2 Platinum
? Sonic? Solutions RecordNow!? Basic for TOSHIBA
? Sonic? Solutions Drive Letter Access (DLA)
? Microsoft? Windows? Media Player version 10
? Napster? Digital Music Service ? 30 days trial
? Easy FireWall ? 30 days trial
? Norton? AntiVirus? 2005 ? w/3-Month Subscription
? AOL? version 9.0 ? 3-Month offer17
? AT&T? Worldnet? Service ? 1 Month offer18
? Intuit? Quicken? New User Edition 2005
? QuickTime? Player
? RealOne? Player 8 Basic
Environmental Specifications
Operating Non-Operating
Temperature 5? to 35?C
(41? to 95?F)
-20? to 65?C
(-4? to 149?F)
Thermal Gradient 15?C per hour maximum 20?C per hour
maximum
Relative Humidity 20% to 80% 10% to 90%
Altitude (relative to
sea level)
-60 to 3000 meters -60 to 10,000
meters
Shock 7G, 1.5G when CD/DVDROM
installed
60G
Vibration 0.2G, 0.25G when
CD/DVD-ROM installed
1G
I am cloning the primary drive in a system with two drives in it. each drive is independent (C: & D:) The drive that is the target of the clone is attach through a USB using a cloning software by Acronis.

I cannot access the drive portion in the BIOs for some reason.

OK this is a RAID 0 Array

In reply to This is THEIR raid utility/system

This is what Toshiba has about setting up a RAID Array on this NB

http://tinyurl.com/4bajcd

You need to read the Directions here as they can not be Cut & Pasted from the Toshiba Web Site.

Now as for cloning a 60 Gig Drive to the 320 GIG Drive that you bought I don’t think that this will work as you need to install the RAID Drivers to have it working correctly.

But give this a try.

Clone the Remaining 60 GIG Drive to 1 320 GIG Drive and use a Cloning utility that uses the entire HDD size of the Target Drive or you will be stuck with a active 60 GIG Partition. As this is a Stripped Array it should retain the RAID settings but it needs to use the entire HDD’s Space. You can try using Acrois True Image Home Edition it’s free here to do this.

http://www.acronis.com.au/homecomputing/download/trueimage/

This is free for Home Use and it will use all of the new Drive if you tell it to when you start the Clone Procedure.

After you have the Drive Cloned to the 320 GIG Drive stop the computer and remove the 60 GIG HDD and fit the other 320 GIG HDD preferably Blank or at the very least a Blank Full Partition of the same type. Boot the system and enter the Toshiba RAID Configuration Utility and tell it to Rebuild the RAID Array.

This may work but it will leave you with a RAID 0 Array it may be possible to change the Array Type in the RAID Utility but you generally need to reinstall the OS however after you have Rebuild the Array you can try to alter the Type of RAID in the RAID Utility supplied by Toshiba.

It shouldn’t really matter here as you had Redundancy with a Stripped Drive setup ad faster performance as the Read Writes to the HDD is spread over 2 Drives nd wit the larger Cache on the 320 GIG Drives it should be very fast.

Col

G25-AV513, not a Q sorry for miss information

In reply to Well if this is what you provided Toshiba Technical Support

no one has an answer?

No we just have not got any Notifications that this has been posted to

In reply to G25-AV513, not a Q sorry for miss information

I’ll look through your Post above and reply there.

Col

hm….

In reply to Raid Drives on Toshiba Q25-AV513

Why Do you think there is a RAID on your Laptop? “Laptop came with two 60GB drives, set up as independent drives (C: & D:)” – This is not a RAID. Its two logical drives, acting independently, for extra storage space….

If it was a RAID 0 all you would see is 1 120 Gig drive…. if it was a RAID 1 all you would see is 1 drive at 60 gigs…

G25-AV513, not a Q sorry for miss information

In reply to hm….

but my machine spec.
120GB using two Serial ATA (SATA) Hard Disk Drives5
o Primary+Secondary – 60GB HDD (5400RPM) +
60GB HDD (5400RPM)6
�� RAID 0 (Striping) and RAID 1 (Mirroring)
supported by TOSHIBA RAID Software*
? HDD Interface ? Serial ATA

was setup for mirroring, second drive failed, trying to clone 320GB drive, can not get windows to boot (goes into safe mode loop). I guess after talking to Toshiba, no one there has any knowledge on raid, also tried Microsoft support, and no help there. All say I need someone on a professonal level. ??

[Author]

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